Antigua return policy
We want you to be completely satisfied with your Antigua purchase. Items can be returned for a refund or exchange for any reason within thirty (30) days of your purchase. Any returned items must be accompanied by the original packing slip or invoice. Items must be in like-new condition and be unworn to be accepted for return, exchange or credit.
Credit will usually be issued within one billing cycle and will appear on your credit card statement.
The original shipping charge will not be refunded unless we shipped the incorrect item, or the items were damaged in transit.
Please allow twenty (20) days for us to receive and process your return or exchange.
We reserve the right to limit returns.
Return by mail
To return items for returns or exchanges:
- For your convenience, a label has been provided on your packing slip that may be cut out and affixed to the return package.
Please fill out the return form, located on the packing slip, and include the rest of the packing slip with your returned items.
- Please return your shipment to: Antigua Online Store
- You must pay shipping charges. We cannot accept C.O.D. deliveries.
- Please note that Antigua facilities do not accept hand deliveries, and you must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed and Antigua will not replace the contents of the package.
- The original shipping charge will not be refunded. If the incorrect item was shipped, or if items were damaged in the original transit to you we will include shipping charges in your refund.
- We suggest you use a secure method of shipment. Return shipments are sent at your own risk.
- Please allow twenty (20) days for us to receive and process your return or exchange.
- All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Credit will be issued within one (1) billing cycle and will appear on your credit card statement.
16651 N. 84th Avenue
Peoria, AZ 85382-4772
Exchange requests must be made within thirty (30) days of ship date.
Exchanges can be made for the same item in a different size or color only. Exchanges are subject to availability.
To request an exchange please specify the exchange item and new color or size on the return/exchange form, which is located on the packing slip. Please include the form in your return package. Please refer to "Return by Mail" for full details on how to return items to us.
If you are exchanging an item because there was a mistake with your order, or the items are defective, we will examine the returned items and notify you when we ship your replacement item. We will pay the shipping cost to send a replacement item to you. The replacement order will be sent via standard delivery.
Returning a Gift
Gift recipients who return an item and do not want an exchange will be issued an Antigua.com online gift certificate. You will receive an e-mail notification upon receipt of your gift return provided that your e-mail address is included on your return/exchange form.Last updated July 2009